Anyone who owns a computer
will encounter technical difficulties at one point or another, often
causing no little amount of frustration. While some of these technical
difficulties require professional help, there are quite a few that can
be easily solved, even by novice users.
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Before
you start troubleshooting your technical problems, restart your computer
– you’d be amazed at how many problems a reboot solves. After you’ve
restarted the computer, make sure that your operating system is up to
date. Sometimes the problem is a result of an old version of some file
or another, which an update can correct in minutes. Making sure that
your Windows Update feature is active help in fixing bugs and improving
system performance.
If you have a peripheral that
is misbehaving, try turning it off and on again. Problematic USB devices
can be switched to another USB port.
Now that we’ve exhausted the basics, let’s deal with the 10 most common PC problems.
1. Slow Computer
First, you need to know that
videos or websites that take a while to load are not necessarily slow
because of your computer; they can also be affected by network
interferences. If your computer is slow in opening programs, things
stall or hang while in use, or the boot up process takes more than a
couple of minutes, then you might have a slowness problem on your hands.
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Now, once you’ve established that the computer is the culprit, check the main suspects - A Full Hard-Drive (HDD) and too many processes running in the background.
When the hard drive that holds your operating system (usually designated as C:
) is full, the operating system can’t write files quickly, as it needs
to search and allocate space for it. The searching process takes time,
which will result in a slowdown of your system’s performance. Delete any
unneeded files such as movies, photos, music, or move them to another
hard drive. Use a program like Visipics to remove any duplicate images. Uninstall any programs you don’t use anymore
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Alternatively, having too many
processes running in the background will also slow down your computer,
as they require both computing power, as well as the faster, short-term
memory – RAM. To clear it, click on the start button, in the search
field, type: msconfig and then go to the “Startup” tab. Now,
you don’t want to unmark anything that is a Microsoft process. What you
should look for are names like Google Update, AdobeAAMUpdater, Steam Client Bootstrapper, Pando Media Booster, andSpotify. These can be unchecked, and you should be able to feel the difference after a startup.
2. The Internet is Slow
Feeling like your downloads,
browsing, and streaming music and videos takes too long? Check that your
slowness is Indeed, network related. Go to Speedtest.net and run a test to see if you are getting your package’s worth of speed or not.
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Minimum speeds should be at
least 50% of the ISP’s advertised speeds, and your ping should be under
100. If your results do not correspond with these, then something is
hogging your bandwidth, or there’s a network problem. First, check to
see that there aren’t any torrent clients running in the background.
They will often minimize to the tray and continue downloading and
uploading files, which uses a lot of bandwidth. Next, check that your
network card’s drivers are up to date (if you haven’t updated your
operating system, this might be the time). Next, try turning your modem
off and on again. If it has no On/Off button, just unplug and plug it
back in.
If none of this helped, call your ISP and tell them there’s a problem on their end, and let them fix it.
3. The Computer Keeps Restarting
This could just be the result
of a series of Windows Updates, which require several reboots sometimes.
Take a look and see if the restart process mentions “Updating Windows”,
if so – just have some patience, it’s worth it.
Now, another cause might be
mechanical – Is your computer making odd noises? Is it unusually hot? If
your computer is not brand new, you might need to clean the dust that
accumulated inside the box. To do that – follow our computer cleanup guide. If the problem persists after cleaning the computer, run a virus scan and a malware scan.
Once you’ve exhausted all of these tests, consider taking your computer to a specialist.
4. I’m Getting Popups All the Time
If you’re not browsing the
internet, yet are still getting popup ads, it’s most likely a form of
malware called “Adware”. These are sneaky programs that can be tricky to
get rid of. As in #3, run a virus scan and a malware scan, and search online for “(advertiser name) adware removal” – you should be able to find a solution.
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5. My Search Page Looks Weird
There’s a type of malware
called “Browser Hijackers”, which take over your browser and direct you
to sites they want you to see, for which they usually get paid. These
nasty pieces of software also steal your private information, such as
searches, personal details, and even credit-card number. Follow the
instructions in #4, but if all else fails, go to a specialist.
6. I Keep Disconnecting From the Wi-Fi
Wireless problems can occur
because of several reasons (router, computer, ISP). If your Wi-Fi signal
is weak, it can cause disconnections and slowness, so make sure you’re
in range and are getting decent reception. Next check that your
computer’s wireless adapter has up-to-date drivers. If none of this
works, call your ISP and see if they can help.
7. Constant “Security” Warnings While Browsing
While this may be one of the
most annoying problems, it’s also incredibly easy to fix. Check that
your computer’s clock shows the correct time and date. If it doesn’t,
right-click on the clock and select “Change date and time settings” to correct it manually.
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8. The Printer Won’t Print
If your printer has ink,
paper, and updated drivers, try unplugging it, then plugging it back in.
If the problem continues, double-click on the printer icon on your
taskbar and check to see what the printing queue says. Click on the
“Printer” menu item in the printer window and make sure that “Use Printer Offline” is not checked – this will stall the printing queue.
9. Email Attachments Won’t Open
If you can’t open the
attachment, it’s probably because you don’t have the right software. You
can always google the type of file it is (such as .PDF, or .RAR) to
find out how to open it, or use this site to find out what the file is and how to open it.
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10. Why Doesn’t This Program Work on My New PC?
If you recently upgraded your
computer, it’s possible that the old program is not compatible with the
new operating system on your computer. If you’re using an old
installation file, try searching for a new version online. Additionally,
if you’ve changed from a PC to a Mac or visa verse, then you should
know that the two systems are incompatible, so programs from one won’t
work on the other.
If it’s an online game that is driving you crazy, maybe you need to update your Flash or Java plug-ins.
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